Inside the Dataiera platform
A multi-tenant architecture that supports individual merchants of every size, complexity and category, through to enterprise groups and ultimately any group delivering agentic commerce at scale across their entire merchant base.
Dataiera is the only infrastructure layer merchants need to participate in the agentic commerce economy, whatever AI channel, agent framework or payment network they operate within.
As AI moves from chat to action, merchants require infrastructure designed from the ground up for AI-initiated commerce not adapted from legacy e-commerce stacks.
Dataiera handles authentication, payment orchestration, data retrieval and fulfilment routing through unified APIs so merchant teams can then focus on making their products accessible via API or catalog and on customer experience UI design.
A proven orchestration engine and the foundation of everything AI.
Four years of engineering went into a secure, scalable and optimised orchestration engine before a single agentic process was layered on top. That engine is the critical foundation that lets us offer a scalable, interoperable, multi-merchant platform.
Plugging merchant systems directly into language models brings significant complexity, security and compliance challenges, plus the work of embedding agentic payments and supporting the protocols needed to distribute your products.
Enterprise-grade agentic commerce, simplified.
Don't get trapped in endless pilot phases. Our advanced orchestration engine integrates products natively to solve the complex hurdles of autonomous commerce.
- Your part: connect your catalog and optionally customise our chat UI.
- Our part: everything else, from heavy-lifting orchestration and AI processes to agentic payments and seamless multi-protocol support.
From catalog to agentic commerce.
Whatever the category or ingestion path, Dataiera turns your catalog into one agent, live across every agentic channel.
Ingest your catalog
Any category, any format. We map your products into agent-ready data.
Dataiera handles the infrastructure
Orchestration, security, compliance and payments, all managed for you.
Deploy one agent, everywhere
A single commerce agent goes live across every channel and protocol your buyers use.
Three integrated layers.
A single platform spanning orchestration, intelligence and commerce.
Orchestration
Event-driven, serverless core managing agent workflows, service routing and real-time transaction processing at scale.
Intelligence
Model-agnostic AI agent framework with multi-tier memory, RAG and a supervisor-led assistant hierarchy.
Commerce
PCI DSS Level 1 compliant payment infrastructure with tokenisation, virtual card management and secure document storage.
Key technical differentiators
Architectural foundation
A hexagonal ‘ports and adapters’ pattern. All external dependencies connect through well-defined adapter interfaces; the core domain model never directly references any external system.
Cloud portability
Migrating from Azure to AWS, or introducing multi-cloud, requires adapter replacement only, not domain re-engineering.
Model independence
Replacing one LLM provider with another, or upgrading to a new model generation, is a configuration change, not a code change.
Integration velocity
New merchant integrations ship as new adapters, without destabilising the core platform.
AI orchestration layer
The core intelligence layer. Each agent is constructed from narrowly defined assistants, each a discrete unit of intelligence comprising a model, instructions and tools.
The language model assigned to the assistant, selected for optimal cost and capability for the specific task.
A system prompt defining the assistant’s role, constraints, output format and escalation conditions.
API bindings and function calls the assistant can invoke: product search, payment initiation, document retrieval, booking APIs.
Supervisor routing
Multi-tier memory
RAG with vector database
For large catalogs, product data is indexed as vector embeddings enabling semantic search across millions of products, combined with real-time API retrieval via MCP servers and LLM synthesis.
Large context window processing
For smaller catalogs, the entire catalog loads directly into the model context (up to 200,000 tokens), eliminating retrieval latency while keeping sub-second response times.
Payments & compliance infrastructure
Dataiera is PCI DSS Level 1 compliant, the highest certification available. A platform-level architectural commitment governing how all payment-adjacent data is stored, processed and transmitted.
Mastercard Agent Pay
First-to-market integration with Mastercard’s agent payment rail, enabling AI agents to initiate authenticated, authorised transactions autonomously.
Mastercard Verifiable Intent
Cryptographic proof that a transaction was legitimately initiated by an authenticated AI agent acting on user instruction.
Visa Acceptance
Full Visa Acceptance integration covering authorisation, settlement and dispute management across the merchant network.
Virtual card settlement
Per-transaction virtual cards as the settlement instrument, with spend limits, controls and full reconciliation data for every AI-initiated transaction.
Security architecture
Platform-level controls governing how all data is stored, processed and transmitted across the stack.
Deployment & interoperability
Dataiera is infrastructure, not a front end. It integrates with existing merchant stacks without requiring replacement of existing systems.
Custom in-house UX
Connect directly to the full API surface to build a proprietary commerce experience, with full control over interaction design, visual identity and flows.
White-label accelerator
Pre-built React portal configurable to brand guidelines: dashboard, multimodal chat, artifact display, trip management, document repository and voice panel.
Inbound channels
Merchant connectors
Standard protocols
Built for the emerging agentic commerce protocols
Agentic commerce standards are converging fast. Dataiera is built to stay interoperable across the major agentic commerce and agentic payment protocols, so your catalog and checkout work with every major AI agent, wallet and network as the ecosystem evolves.
Enabling ChatGPT and other agents to discover and transact your catalog.
Secure, verifiable agent-initiated payments with auditable mandates.
Your merchant agent transacting directly with other agents across one network.
Real-time, tool-level access between agents and your live systems.
Enabling Google Gemini and other channels to transact your catalog.
General characteristics
Engineered for enterprise operational requirements.